An Ghaeilge
inniu - The situation of Irish today
Irish is the
first official language of the state. Its use is determined by the Official
Languages Act 2003. Irish is also an official EU language since 2007.
1 out of 3
can speak Irish according to the 2006 census figures. This is 1.6 million
people in a population of 4 million people. (Republic of Ireland figures only).
This means more people can speak Irish than Estonian or Maltese, fellow EU
languages.
72,000
people speak Irish every day outside of the eductation system - that is the
same size as the population of Limerick city and its surroundings.
There are
Gaeilscoileanna (Irish medium schools) in all 32 counties of Ireland.
There are
many third level courses available in Irish such as Fiontar in DCU,
translation, media and technology courses.
There is a
very active Irish media:
A television
station - TG4.
Radio
stations - RTÉ Raidió na Gaeltachta (PPI Radio Station of the Year), Raidió na
Life in Dublin (described as "the trendiest radio station broadcasting in
Dublin" by David McWilliams in his recent book "The Pope's
Children"), Raidió Fáilte in Belfast, Wired Luimnigh in Limerick, Raidió X
and Raidió Idirlín online. All other radio stations also broadcast shows in
Irish.
Newspapers -
Lá Nua (Belfast), Foinse (An Cheathrú Rua) Saol (Dublin). Other papers such as
the Irish Times, the Sunday Business Post, Village Magazine, Pheonix Magazine,
Limerick Leader, Galway Advertiser publish pieces in Irish.
Long
established Magazines - Comhar (since 1942), Feasta (since 1948), An tUltach
(since 1924), An Timire (since 1911).
Ezines -
Beo.ie, nós*
The official
music chart show, Top 40 Oifigiúl na hÉireann, is now presented in Irish
on the majority of the local independent radio stations in the country.
Irish is
used to give ALL formal commands in the Defence Forces.
Ireland is
no longer distinctive enough for tourists
Tourists
like to travel to other countries to see things that are different from their
home countries. People do not come to Ireland to get a sun tan; people visit
Ireland to experience Irish culture - Irish music, Irish dancing, Irish games,
Irish literature and the Irish language. A Fáilte Ireland report in early 2006
showed tourists no longer see Ireland as a different and exotic place as the
shops etc. are the same as in other countries. There is no distinct Irish
identity any longer. Using Irish prominently in your business will ensure your
business sticks out and has a unique Irish identity, attracting interest from tourists
as well as Irish people.
Irish people
are more and more proud of their identity
Irish people
have become more proud of their Irish identity since 1990 due to the Irish
team's participation in the World Cup. Riverdance and Lord of the Dance from
1994 onwards made Irish dancing sexy. Musicians such as U2, The Corrs, Sinéad
O'Connor, Westlife, Samantha Mumba, Ash etc. are household names around the
world. Irish actors such as Gabriel Byrne, Brendan Gleeson, Liam Neeson,
Cillian Murphy, Jonathan Rys Meyers and Colin Farrell are major Hollywood
actors. Since the launch of TG4 in 1996, Irish people have become a lot more
favaourable and interested in the Irish language. TG4 has made Irish speaking
television personalities such as Gráinne and Síle Seoige, Hector Ó hEochagáin
and Dáithí Ó Sé celebrities and household names in Ireland. Irish people have
always been favourable to the Irish language and this is increasing all the
time.
Ireland is a
changing place
Ireland is a
multi-cultural place now with many different nationalities and different
languages spoken here. This dispells the myth of a monoglot (single language)
nation, which Ireland never was in the first place.
An
increasing trend
Many
businesses have used Irish over the years and it is an increasing trend. All
sorts and sizes of businesses have used Irish including major international
corporations e.g. Microsoft, Google, Tesco to small local Irish businesses. All
types of businesses have used Irish from doctors, solicitors, hotels, pubs,
restaurants, bookshops to webdesigners, landscapers, film makers etc.
Household names include Tesco (the third largest supermarket company in the
world), Microsoft (the world's largest software company), Superquinn (the third
largest retailer in the Dublin area), Supermacs, McDonalds, Kitkat, Guinness,
Carlsberg, Meteor, Bank of Ireland, AIB, BUPA, Sudocrem, Iarnród Éireann, the
ESB, Habitat, Atlantic DIY, SuperValu, Eurospar, Irishjobs.ie etc. have used
Irish in various ways. Your business can do it
too!!
What Irish
speaking consumers desire
Irish
speakers want the same service or product as you normally provide in English
and/or other languages.
Keep it customer focused
In order to
provide a product or service to Irish speaking consumers, you need only ask
yourself what do you provide customers normally. Keep it customer focused. You
only have to provide all that is necessary for the customers and nothing else.
There is no
point publishing an annual report or internal safety manual etc. in Irish if
these are irrelevant to the Irish speaking consumer. Irish speaking customers
need Irish versions of signs, websites, application forms, brochures, letters,
statements, telephone service in Irish etc.
Let people
know about it
If you are able to provide a product and/or service in Irish - let people know
about it!! There is no point going to the effort to translate material etc. and
then not let Irish speaking consumers know they have the option to do business
with you in Irish. Advertise the fact that you can do business with people in
Irish. Make sure the option to use Irish is prominently displayed in your
office or premesis, on your website, promotional material etc.
Frequently Asked Questions
Everybody
speaks English, so why should I offer Irish?
This is all
about language preference not language competence. Undoubtedly Irish speakers
will be able to speak English as can many other nationalities, but their
preference is for Irish not English. Ask non-Irish customers would they
like a service or product in their language and you can be assured that they
would like that even though they may be able to speak English. Their preference
is for their own language not other languages that they may speak.
How much
Irish should I start off with?
You can
start off using as much as or as little as you like. You could begin with a
little and then over time offer more and more products and service in Irish. It
is entirely up to you, but avoid making it look like a token effort as Irish
speaking consumers will not be interested in that.
I don't
speak Irish, so how can I still offer products or service in Irish?
You can
still provide products or service in Irish. Even if you do not speak Irish, you
can employ someone to deal with your Irish speaking customers. If this is not
an option, you can get material translated and provide Irish versions of
materials such as websites, literature, application forms. This may be enough
to satisfy Irish speaking customers.
I don't know
how to go about this. Where can I get advice?
Have no
fear! You can contact the Cumann through this website and we will be able to
help you. Foras na
Gaeilge have a Business Services section to assist businesses with
using Irish. Údarás
na Gaeltachta have a formidable business division well experienced
with dealing with businesses large and small, from Ireland and abroad.
There are
also resources such as booklets to download from the Acmhainní
section of this website that will help you.
In what ways
can I use Irish in my business?
There are
limitless ways you can provide products and/or service in Irish e.g. Irish
signage, Irish advertisements, Irish version of websites, literature in Irish,
receipts in Irish, Irish service on the telephone. Ask us in the Cumann and we
will be glad to advice you how to use Irish with your customers.
Will I have
to make all my business Irish speaking?
No, you do
not have to change your entire operation to an Irish speaking business in order
to serve Irish speaking customers. You only need to be able to provide all that
is necessary to offer your product or service in Irish.
Irish
doesn't have the vocabulary for my kind of business.
Irish is
hundreds of years older than English and many other languages, so it has a very
well developed vocabulary. An Coiste Téarmaíochta (the Terminology Committee)
has been determining terms for all sorts of items for decades, so there is no
fear that you will be unable to do business in Irish.
My business
is not the kind of business that could use Irish.
There is no
type of activity that Irish cannot be used for. Let us know what your business
is and we will advice you how best to use Irish to provide a product or service
to Irish speaking customers.
I am worried
about annoying other customers.
This should
not be a problem if the use of Irish in your business is done properly and
sensibly. In the unlikely event that a customer becomes annoyed or stops doing
business with you due to your option of providing products or service in Irish,
it says more about the customer than your business. You will have many happy
and loyal customers who will continue to do business with you due to the fact
that you provide a product or service in Irish.
Will it be
expensive?
This is hard
to know. It depends on how you decide to use Irish in your business. There will
be some initial set up costs but you should recoup your costs after a while.
Using the world wide web will keep costs down. Allowing customers to be able do
their business on an Irish website and/or being able to download documents in
Irish will keep costs down.
There is financial assistance available for bilingual
signage and material from Foras na Gaeilge.